A transparent, fair, and confidential grievance mechanism to ensure every student, staff member, and stakeholder is heard, respected, and supported.
Magadh Professional Institute is deeply committed to maintaining a safe, respectful, and inclusive environment for all students, faculty, and staff. The Complaints Redressal Cell (CRC) serves as the official institutional body to receive, investigate, and resolve grievances in a timely and impartial manner.
We believe that every concern — whether academic, administrative, or interpersonal — deserves careful attention. The CRC operates under strict principles of confidentiality and natural justice, ensuring no complainant faces any form of retaliation.
A simple, structured four-step process ensures every grievance reaches the right authority and is resolved fairly.
Fill the online complaint form below or visit the CRC office. Attach supporting documents if applicable. You will receive a unique Complaint ID.
The CRC acknowledges your complaint within 48 hours and assigns it to the relevant nodal officer or sub-committee for initial review.
A fact-finding inquiry is conducted. Both parties are given an opportunity to present their case. The process is strictly confidential.
A decision is communicated within 21 working days. If unsatisfied, you may appeal to the Principal or the Internal Complaints Committee.
Dedicated committees ensure specialized handling of different types of grievances with domain expertise and sensitivity.
Handles complaints related to sexual harassment, gender discrimination, and hostile work/study environments, in compliance with the POSH Act 2013.
Addresses complaints related to examination irregularities, result discrepancies, evaluation errors, attendance disputes, and academic unfairness.
Strictly investigates all forms of ragging, bullying, intimidation, and student safety concerns. Anonymous complaints are also accepted.
All details are strictly confidential. Fields marked with * are required.
Enter your unique Complaint ID to view the current status and timeline of your grievance.
Enter your Complaint ID received via email/SMS after submission.
COMPLAINT ID
MPI-CRC-2026-00142
Category: Academic — Examination / Results
Assigned to: Academic Grievance Committee
12 May 2026 — 10:32 AM
Complaint received and Complaint ID generated. Acknowledgement email sent.
13 May 2026 — 2:15 PM
Assigned to Academic Grievance Committee. Initial review in progress.
15 May 2026 — 11:00 AM
Hearing scheduled for 20 May 2026 at 11:00 AM. Both parties notified.
Pending — Resolution
Expected resolution by 2 June 2026.
Know your rights and the institutional policies that govern the complaints redressal process.
We treat all complaints with the highest level of discretion and confidentiality.
Filing a genuine complaint will never be held against you in any academic or professional manner.
Clearly defined timelines ensure no complaint lingers unattended.
If you prefer to speak to someone directly or need guidance before filing a complaint, reach out to us through any of the channels below.
CRC Office: Block A, Room 104, MPI Campus, Pillar No. 207, Digha Rupaspur Nahar Road, Patna, Bihar 801503